Privacy Policy – Power Reads South Africa

Privacy Policy – Power Reads South Africa

1. Introduction

Power Reads South Africa is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

We collect the following types of information when you interact with our website: ✔️ Personal Information – Name, email address, phone number, and payment details when you purchase a digital book.
✔️ Transaction Data – Order history, downloads, and purchase records.
✔️ Device & Usage Information – IP address, browser type, and browsing behavior on our site.
✔️ Cookies & Tracking Technologies – To enhance your experience and improve our services.

3. How We Use Your Information

We use your data to: ✔️ Process orders and provide instant access to your digital books.
✔️ Send order confirmations, download links, and customer support responses.
✔️ Personalize your experience by recommending relevant books.
✔️ Notify you about special promotions, discounts, and new releases (only if you opt-in).
✔️ Improve our website functionality and security.

4. Sharing Your Information

We do not sell or share your personal information with third parties, except: ✔️ Payment Processors – Secure payment gateways to process transactions.
✔️ Legal Authorities – If required by law to prevent fraud or comply with regulations.
✔️ Service Providers – Trusted partners who help with website hosting, analytics, and email communications.

5. Data Security & Retention

✔️ We use SSL encryption to protect your data during transactions.
✔️ Your account information is securely stored, and access is restricted.
✔️ We retain purchase data for as long as necessary to fulfill your order and comply with legal obligations.
✔️ You may request deletion of your data by contacting our support team.

6. Your Rights & Choices

✔️ Access & Update Information – You can review and update your account details at any time.
✔️ Opt-Out of Marketing – Unsubscribe from promotional emails via the link in our emails.
✔️ Request Data Deletion – You can request removal of your personal data from our systems.

7. Cookies & Tracking

We use cookies to:

✔️ Remember your preferences and login details.
✔️ Analyze site traffic to improve performance.
✔️ Provide a personalized shopping experience.
You can manage cookie preferences in your browser settings.